Terms of Use

First, let’s review how SmarTravel works, what we offer, and what we do not offer. 

What Is SmarTravel?

We are providers of vacation getaways for our affiliated resorts.  We have direct fulfillment agreements with each of our resort destinations that allows us to offer wholesale rates directly to consumers. In exchange for receiving wholesale rates, the consumer agrees to participate in a resort preview presentation showcasing all of the amenities and benefits of the resort they visit. We recommend you compare our rates to any popular online travel sites so you can truly appreciate the savings we are offering.

How Does It Work?

In exchange for receiving wholesale rates, the consumer agrees to participate in a resort preview presentation showcasing all of the amenities and benefits of the resort they visit. We recommend you compare our rates to any popular online travel sites so you can truly appreciate the savings we are offering.

Your selected resort will schedule a time while you are visiting the resort to participate in a preview presentation of all of the resort’s amenities & benefits. You are not under any obligation to purchase anything; however, you must attend the 90-minute presentation. The preview is fun, informative, and something your entire family will enjoy. to you.

Documentation and Qualifications

Congratulations! As a qualified participant, SmarTravel would like to offer you the opportunity to enjoy this incredible offer of savings of up to 77% off the retail price. This package promotion includes all meals, drinks, and non-motorized activities. The discounted package price is for 2 adults and 2 children 12 and under. Besides meeting the qualifications and attending the resort preview, there are no other obligations. Primary Travelers must meet the Resort`s Qualifications below:

  • Certificate Holder must present a valid USA or Canada passport and one other US or Canadian government-issued photo ID. Upon arrival at the resort, you will need to present passports along with the stamped immigration paper confirming your arrival date.
  • For All the Sandos Hotels, only couples who are cohabitating or married qualify.
  • All persons in the reservation, including children, infants, and occupants of a second room MUST attend the presentation.
  • Certificate holders must be fluent in either English or Spanish.
  • Legally married couples must have the same address in their government-issued ID, and at least one participant must be between the ages of 30 and 70. Either of the participants may present a valid major credit card in their name. Newlyweds who do not have the same address on their ID must bring a copy of the marriage license or certificate to be qualified as married.
  • Primary traveler(s) must present a valid major credit card. Debit cards, combination Debit/Credit, non-personalized cards, corporate cards, or expired cards will not be accepted.
  • A legally single person (Only from the USA) qualifying for this promotion must be between the ages of 30 and 70 and must present a valid major credit card in their name. A credit card in the name of the guest will not be accepted.
  • Qualified participants must have a minimum annual income of USD 50,000. In the case of legally married participants, combined income may meet the minimum requirements,
  • Only one package purchase for one room only is allowed for this promotion.
  • If you have friends or family making their reservation at the resort, please let us know in advance, and we advise your concierge on arrival. Your reservation will not be affected.
  • Attendance to a 90-minute private Residence Club breakfast and presentation is mandatory and will be scheduled by your concierge who will meet you at the host resort upon arrival.
  • The first night upon arrival at your destination must be at the minivac hotel
  • Package price does not include the 7% processing fee and the Resort Fee of 29.99 US per night (Holiday fee per night 75 US). Processing and Resort Fees must be paid to receive your hotel confirmation.
  • The certificate holder or their partner must have a full-time job.
  • In the Sandos hotel chain a deposit of $750 USD is charged, which is returned upon check out.

Important Note about failing to qualify

If the couple fails to attend the 90-minute sales presentation or is deemed not qualified by the resort, the full rack rate of the resort will be due at checkout in addition to any amount already paid in advance.

The extent of our services and exclusions

Our services are limited to making the reservation to the hotel or resort you select, paying for such accommodations, and (if included in the package) paying for any other incentives offered through our promotion and selected in the reservation form.

All incidentals and hotel/resort fees are the guest’s responsibility. Taxes are the guest’s responsibility unless indicated in the price disclosure.

Payments:

We use SQUARE and Paypal to process all payments and issue any refunds (when applicable).

SQUARE, Paypal, and SmarTravel guarantee that your payment and personal information are safe and protected.